
Where's My ROI?
Two kinds of companies will sign an enterprise AI contract this year. One celebrates the result at the budget meeting twelve months from now. The other expla...
Guilherme Leonel

Insights, trends and best practices about conversational AI,
automation of processes and digital transformation of enterprises.

Two kinds of companies will sign an enterprise AI contract this year. One celebrates the result at the budget meeting twelve months from now. The other expla...
Guilherme Leonel

No company receives a monthly invoice labeled "Senior Lawyer Time Spent Searching for Answers." If they did, they'd probably cut that line the same day. The...
Guilherme Leonel

Every large company has a graveyard of documents nobody properly buried. A benefits policy revised two years ago, but the old version still circulates as an...
Guilherme Leonel

Ask any General Counsel how much the company has provisioned for litigation, and they'll answer immediately. Ask the average contract cycle time, and they kn...
Guilherme Leonel

When an order is late, everyone knows it. The complaint lands the same day, straight to leadership. When a hundred orders are resolved on time, nobody says a...
Guilherme Leonel

Every company that adopted generative AI over the past two years made, without quite realizing it, the same bet: that fluency in the answer would be enough....
Guilherme Leonel
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